Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

The Health and Safety Coordinator will play an active role with Precise ParkLink’s Health and Safety Team in maintaining and continuously improving the company’s COR accreditation. The Health and Safety Coordinator is responsible for the supervision, coordination, and administration of safety procedures in-house and on project sites.

Location: North York, ON 

Employment: Full-time

Hours: 40 hours/week, Monday - Friday

Job Responsibilities / Duties:

• Assist with conducting toolbox talks, job hazard assessments, inspections and audits

• Develop construction project safety plans, monitor, and enforce worker and subcontractor compliance

• Develop health and safety policies and programs, safe work practices and safe job procedures

• Conduct new worker training/orientation and maintain online training software programs

• Maintain statistics and records

• Provide guidance and support to the Joint Health and Safety Committee

• Assist with incident investigations and provide recommendations for corrective actions

• Manage WSIB claims and the return to work process

• Provide guidance to internal stakeholders on health and safety legislative requirements and best practices

Qualifications:

• Post-secondary education in Occupational Health & Safety required

• Three (3) to (5) years previous experience in occupational health & safety management

• Knowledge and experience with the Certificate of Recognition (CORâ„¢) Program required

• Canadian Registered Safety Professional (CRSP), Canadian Registered Safety Technician (CRST), National and Construction Safety Officer (NCSO) designations considered an asset

• Proficiency with Microsoft Office applications

• Exceptional communication skills, both verbal and written

• Effective organizational skills with demonstated ability to multitask and meet deadlines

• Demonstrated ability to build rapport and buy in with the ability to maintain confidentiality

• Demonstrated ability to work collaboratively with all levels within the organization

• Ability to work independently and manage time effectively

• Vaild driver’s license

Hiring Contact:

Please submit your resume to jryatt@precisebi.com

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

Make a Difference This Winter

Join a supportive team that helps keep airport sidewalks and parking lots safe, walkable, and welcoming for everyone, rain, snow, or shine. This seasonal role is ideal for individuals who enjoy being outdoors, working with people, and contributing to a positive travel experience.

Location: Saskatoon Airport, 2625 Airport Drive, Saskatoon, SK

Employment: Casual/ Seasonal Part time

Duration: 12 Weeks (Winter Season)

Schedule: Shift work, including evenings and weekends

Compensation: $16.15 hourly

What You’ll Do

As a Curb Coordinator, you’ll play a key role in ensuring smooth curbside operations and a safe, clean environment for travelers. Your responsibilities will include:

• Customer Service & Support

• Greet and assist travelers with warmth and professionalism.

• Provide clear information and helpful solutions to customer inquiries.

• Support guests with accessibility needs.

• Curbside Operations

• Direct commercial vehicles (taxis, shuttles, buses) to ensure safe and efficient flow.

• Monitor and respond to parking equipment issues (on the job training provided).

• Answer calls, radio, and intercom inquiries.

• Winter Safety & Cleanliness

• Clear snow and ice from sidewalks and walking paths using shovels, blowers, and walk-behind equipment.

• Apply sand or de-icing materials to prevent slips and falls.

• Maintain tidy curbside and parking areas, litter clean up throughout parking lots and walking areas.

• Record Keeping & Communication

• Document customer concerns and operational issues.

• Report incidents and assist with basic data entry.

• Monitor entrance gates and support online booking inquiries.

• Other duties as assigned.

What You Bring

We welcome applicants from all backgrounds and experiences. If you’re someone who enjoys helping others and working in a dynamic outdoor environment, we’d love to hear from you.

• Strong communication and interpersonal skills

• Confidence in handling customer concerns with empathy and professionalism

• Comfortable working outdoors in winter conditions

• Physically able to assist with snow removal and accessibility support

• Basic computer skills (Microsoft Office is a plus)

• Previous experience in customer service, hospitality, or outdoor work is helpful, but not required

Why Join Us?

• Team-Oriented Culture: Work alongside a friendly and supportive crew.

• Flexible Shifts: We offer a variety of shift options to suit your schedule.

• Impactful Work: Help create a safe and welcoming space for thousands of travelers.

• Training Provided: We’ll make sure you’re set up for success.

We welcome applications from individuals of all backgrounds and experiences. If you're curious, capable, and community-minded, we encourage you to apply.

Hiring Contact:

Please submit your resume to Lyndon Weiss at saskatoon@precisebi.com

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

As Canada’s parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 1000 employees across Canada, a head office in Toronto, and 18 supporting offices across the country.  

Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

We are seeking a reliable and customer-focused individual to join our team. The ideal candidate will be responsible for delivering excellent customer service, managing email communications, and handling cash and other transactions accurately.

Location: Trillium Hospital - Mississauga

100 Queensway West, Mississauga, ON

Employment: Part-time

Hours: Average 16 hours per week, evenings and weekends as required.

Compensation: $17.60 Hourly

Key Responsibilities:

• Greet and assist customers in a friendly and professional manner.

• Respond to customer inquiries via email and in person.

• Process cash, debit, credit, and other transactions efficiently, accurately, and responsibly.

• Maintain accurate records of transactions and reports.

• Ensure the workspace is clean, organized, and welcoming.

• Support general administrative tasks as needed.

• Provide excellent customer service both in-person and via email.

• Maintain a friendly and helpful attitude while assisting customers.

Qualities:

• Previous experience in customer service or cashier roles preferred.

• Strong communication and interpersonal skills.

• Ability to multitask and work in a fast-paced environment.

• Basic computer skills and familiarity with email platforms.

• Attention to detail and a high level of accuracy.

Hiring Contact:

Please submit your resume to farah.mahamood@thp.ca

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

Precise ParkLink is seeking Patrol Officers to ensure that all dashboard tickets, reservations and parking permits are valid at contracted private properties throughout the City of Hamilton and Niagara and St. Catharines

This position will be overseen by the Area Manager.

Location: Hamilton/Niagara/St. Catharines

Employment: Full Time Afternoon / Weekends

Special Events – As Needed

Compensation: $19.00 per hour

Qualifications:

• General knowledge of computers/cellular devices

• Valid G license with clean drivers abstract, and ability to provide abstract at time of hire

• Previous experience in parking enforcement or security background would be considered a strong asset

• Criminal check required prior to hire (backcheck completed by Precise Parklink)

Attributes:

• Must be punctual and self disciplined; considered a self- starter

• Ability to work and complete tasks with minimal supervision as this is an independent, on the road job; must also strive to work in team settings towards a common purpose

• Ability to de-escalate situations should they arise; must be well- mannered & level headed

• Capable of learning & absorbing training in a quick & efficient manner

• Must be polite with professional attitude

• Positive, friendly, enthusiastic and personable

• Must be punctual and self disciplined

• Strong communication skills

• Bilingualism is a strong asset

• Mechanically inclined able to change a tire and basic automotive skills

Job Responsibilities / Duties:

• Review and understand daily scheduled routes prior to dispatching for shift

• Review dispatch email for any client requests/ check calendar for any events

• Respond directly to client requests for enforcement in a swift and timely manner, communicate with client to confirm receipt and debrief once call has been attended to

• Inspect vehicle & required devices prior to departing for shift; report any issues to manager immediately

• Follow procedures regarding log sheets/ recording site visits

• Carefully check expiration date/ time of parking receipts displayed on dashboards, as well as approved hangtags where applicable

• Run plates through enforcement software at applicable sites to confirm registration

• Ensure accuracy in issuing infractions (correct information on ticket)

• Ensure devices are returned as they were taken, and placed back on charging units for next shifts

• Arranging towing of vehicles where applicable, under By-Law regulations

• Ability to work outdoors, within a sheltered garage environment

• Mandatory health & safety training required to be completed upon hire

• Litter pick up and general maintenance of parking equipment

• Other duties as assigned

Hiring Contact:

Please submit your resume to Elie Diab at ediab@precisebi.com.

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

As Canada’s parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 1000 employees across Canada, a head office in Toronto, and 18 supporting offices across the country.  

Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

The Monthly Customer Service Representative reports to the Monthly Department Manager and is responsible for the daily administration of monthly lot permits.

Location: 100 Floral Parkway, North York, ON

Employment: Full-time

Compensation: $23.00 hourly

Main Job Tasks and Responsibilities:

• Answer incoming calls and respond to customer's service calls regarding registration/billing issues

• Document all call information according to standard operating procedures

• Research required information using available resources

• Document all call information according to standard operating procedures

• Provide excellent service using a high level of professionalism while striving to establish a positive rapport with every caller

• Resolve service-related issues by clarifying the customer's complaint, determining the cause of the problem, explaining and explaining the best solution to resolve the issue, speeding up the correction or adjustment, and following up to ensure it is resolved. the resolution

• Perform other customer service duties as assigned

• Deal directly with customers by telephone

• Deal directly with internal staff by telephone, either electronically or face to face.

• Obtain and evaluate all relevant information to handle payment and service inquiries

• Perform customer verifications

• Set up new customer accounts

• Direct requests and unresolved issues to the designated resource

• Prepare and distribute financial reports.

• Occasional off-site work for site start-up and year renewal.

Requirements:

• 2 to 3 years’ experience Years of experience English/French language skills required

• Good computer knowledge

• Good command of MS Office Suite

• Excellent communication skills (verbal and written)

• Accountable and customer-oriented

• Good telephone mannerism

• Proactive

• Self-motivated

• Works well in a team excels in a fast-paced environment, quick learner.

Skills & Qualifications:

Technical & Customer Service Skills

• Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution.

• Must be Bi-Lingual (French)

• Excellent Communication and collaboration skills

• Customer service representatives shift hours 12:00Pm to 8:30Pm which includes

• 4-5 years in customer service environment

• 2-3 years in call center environment

• Good math skills with the ability to quickly perform basic calculations

• Ability to multi-task and work in a very fast paced environment

• Client orientation and ability to adapt and respond to different types of characters

• Excellent understanding of Microsoft Office and Outlook

• Strong organizational, attention to detail and time management skills

• Detail oriented, a quick learner, a quick thinker, efficient, has a good attitude and work ethic and have excellent problem solving skills

• Must be able to Clearance checks

Hiring Contact:

Please submit your resume to pclarke@precisebi.com

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

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]]>Onsite Parking StaffMon, 30 Jun 2025 16:22:58 +0000/job-postings/20250627/customer-service-representative-kitchener606df7dd6b47261d19840040:607f4980780d48537cf59feb:6862b9e2327c583ceb2b957cCompany Description:

As Canada’s parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 1000 employees across Canada, a head office in Toronto, and 18 supporting offices across the country.  

Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

The Customer Service Representative reports to the Team lead/Supervisor. The Customer Care Associate provides guidance for customers entering the parking facility and provide customer assistance as needed.

Location: WRHN @ Midtown, 835 King St W, Kitchener, ON

Employment: Part-time

Compensation: $17.20

 Job Responsibilities / Duties:

• Reports to the Team lead and Supervisor to support parking operations

• Identify customer questions, concerns, and overall needs

• Provide accurate answers and solutions to customer queries

• Address customer complaints in a compassionate and patient manner

• Answer incoming calls and emails in an efficient manner

• Redirect customers to appropriate teams and/or departments as needed

• Follow company communication procedures, policies, and guidelines at all times

• Responds immediately to all reports concerning damage to equipment, and places E-service as needed

• Observe security monitors to ensure no criminal activity occurs and report any activity to management

• Balance cash records at end of shift and manage parking records during shift

• Troubleshooting parking equipment issues at the site level

• I-PASS Enrolling /canceling payroll staffs and sending the list to payroll 

• Complete additional duties assigned by manager.

Mandatory Qualifications:

• High School Graduate or higher education

• Basic Computer skills – Windows, MS Office

• Customer service experience, inclusive attitude and openness to diversity, is an asset.

• Excellent customer service skills

• Extremely professional with excellent interpersonal, relationship, and communication skills (written and oral)

• Positive attitude and empathy for clients

• Solid problem solving and decision-making skills

• Strong team player with the ability to develop and maintain relationships with internal and external customers

• Bilingual is an asset

Attributes:

• Assertive and self-motivated disposition

• Strong organizational skills

• Excellent communication skills: ability to explain complex solutions and processes clearly to others

• Collaborative and demonstrates strong interpersonal skills

• Self-managed while accurately following instructions

• Ability to multitask effectively and stay positive and professional under high-pressure fast-paced environments

• Adaptable and flexible

• Neat appearance with a professional and positive attitude

Hiring Contact:

Please submit your resume to tsrs@precisebi.com

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

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]]>Onsite Parking StaffTue, 17 Jun 2025 19:00:00 +0000/job-postings/20250617/customer-care-associate-hamilton606df7dd6b47261d19840040:607f4980780d48537cf59feb:6851bb66a1ed8605777ee926Company Description:

Precise ParkLink is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations.

Job Summary:

The Customer Care Associate reports to the Team lead/Supervisor. The Customer Care Associate provides guidance for customers entering the parking facility and provide customer assistance as needed.

Location: St. Joseph’s Healthcare, West 5th, Hamilton, ON

Employment: Full-time (Permanent)

Work Hours: 8:00 AM – 4:00 PM

Work Location: In person

Compensation: $18.30 per hour

Qualifications:

• High School Graduate or higher education

• Basic Computer skills – Windows, MS Office

• Customer service experience, inclusive attitude and openness to diversity, is an asset

• Excellent customer service skills

• Extremely professional with excellent interpersonal, relationship, and communication skills (written and oral)

• Positive attitude and empathy for clients

• Solid problem solving and decision-making skills

• Strong team player with the ability to develop and maintain relationships with internal and external customers

• Valid driver's license and vehicle preferred.

Attributes:

• Assertive and self-motivated disposition

• Strong organizational skills

• Excellent communication skills: ability to explain complex solutions and processes clearly to others

• Collaborative and demonstrates strong interpersonal skills

• Self-managed while accurately following instructions

• Ability to multitask effectively and stay positive and professional under high-pressure fast paced environments

• Adaptable and flexible

• Neat appearance with a professional and positive attitude

Job Responsibilities / Duties:

• Reports to the Team lead and Supervisor to support parking operations

• Identify customer questions, concerns, and overall needs

• Provide accurate answers and solutions to customer queries

• Address customer complaints in a compassionate and patient manner

• Answer incoming calls and emails in an efficient manner

• Redirect customers to appropriate teams and/or departments as needed

• Follow company communication procedures, policies, and guidelines at all times

• Responds immediately to all reports concerning damage to equipment, and places E-service as needed

• Observe security monitors to ensure no criminal activity occurs and report any activity to management

• Balance cash records at end of shift and manage parking records during shift

• Troubleshooting parking equipment issues at the site level

• I-PASS Enrolling /canceling payroll staffs and sending the list to payroll

• Complete additional duties assigned by manager

• Flexible to work on either of St Joseph Hamilton’s sites, when required

• Flexible to work additional hours when required

Benefits:

• Extended health care

• Life insurance

• On-site parking

• RRSP match

• Vision care

Hiring Contact: 

Please submit your resume with a minimum of two references to tsrs@precisebi.com

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary: Overall responsibility for a high level of customer service, maintaining tidy, safe and walkable sidewalks and walking paths throughout all seasons, directing commercial vehicle traffic within the airport, and ability to troubleshoot parking equipment.

Location: 2625, Airport Drive, Saskatoon, SK

Employment: Part time

Compensation: $16.15 hourly

Abilities:

• Excellent oral communication skills.

• Ability to provide value-added options to customers in a professional manner.

• Answer customers’ questions and provide information on policies and procedures.

• Ability to effectively address customer concerns and resolve complaints.

• Knowledge of relevant policies, procedures, and strategies to promote effective security operations for the protection of personal data.

• Knowledge and understanding of use of all equipment.

• Willingness to work shift work.

• Physical ability to assist guests requiring accessibility assistance.

• Computer skills an asset. (Microsoft Office and its applications.)

• French language skills an asset.

Duties:

• Report for shift on time, wearing an approved uniform and projecting a clean, neat, and tidy image.

• Carry out duties in conformance with applicable policies and standards.

• Direct commercial vehicle traffic on the airport curbside, including but not limited to taxis, shuttles and busses.

• Curbside support during peak times with keeping the public curb moving and coordinating taxis.

• Curbside cleanliness, litter clean up throughout parking lots and walking areas.

• Snow shovelling, snow removal using blowers or walk-behind equipment, sanding walking paths for ice throughout all sidewalks and walking paths.

• Keep careful records of any unusual tickets or operational problems that occur during shift in accordance with applicable procedure.

• Answer telephone and radio inquiries.

• Answer intercom system for customer assistance as required.

• Document customer concerns and report them to COG Supervisor.

• Monitor Skidata entrance gates and report problems.

• Answer all customer inquiries via all contact mediums (Phone, Email, Intercom.)

• When required assist customers with usage of online booking resources.

• Maintain knowledge of all YXE parking products and rates.

• Verifying customer’s flight information (return date and time.)

• Entering information into computer system quickly and accurately.

• Dealing with customer concerns & completing incident reports when required and informing appropriate COG Supervisor and management members.

• Other duties as assigned.

Hiring Contact:

Please submit your resume to Lyndon Weiss at saskatoon@precisebi.com

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

Precise ParkLink is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. We supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

The Bilingual Customer Service Representative / Monitoring Agent plays a critical role in ensuring the smooth operation of parking facilities by handling inbound calls, resolving invoice disputes, and providing monitoring support. This role requires strong communication skills in both English and French, attention to detail, and the ability to work efficiently in a fast-paced environment. As part of a 24/7 operation, the position involves working various shifts, including weekends, evenings and overnights.

Location: 90 Floral Parkway, North York, ON

Employment: Full-time

Compensation: $21-23 hourly

Key Responsibilities:

Inbound Calls & Customer Support

• Call Handling: Log all incoming calls into the Customer Service Systems and determine the appropriate action.

• Types of Calls: Example Types

• Machine Malfunctions: Transfer reports of machine malfunctions to the Service Department.

• Customer Inquiries: Assist customers with inquiries regarding parking, permits, payments, and disputes.

Facility Monitoring & Operational Support

• Real-Time Monitoring: Track Company Vehicles, On-site Equipment Health and overseeing on-site parking operations.

• Customer Assistance: Provide real-time support to parkers at various locations, including access control and pay-on-foot/pay-and-display machines.

• Incident Response: Prepare service calls in response to alarms detected on parking machines.

• Cash Level Monitoring: Track and report cash levels of parking stations to prevent service disruptions.

• Technical Support: Respond to real-time customer issues and escalate cases to Service/IT technicians when necessary.

Administrative & Clerical Duties

• Call Documentation: Maintain accurate call logs and records for tracking and reporting purposes.

• Transaction Verification: Investigate overpayment/overcharge inquiries by collecting machine numbers and transaction times.

• Service Coordination: Direct machine malfunction calls to the Service Department.

Skills & Qualifications:

Technical & Customer Service Skills

• Detail-Oriented: Strong organizational skills with the ability to multitask.

• Confidentiality: Ability to handle sensitive customer and company information with discretion.

• Communication: Excellent telephone etiquette and customer service skills.

• Problem-Solving: Ability to think quickly and take appropriate action.

• Technical Proficiency:

  • Competency in Microsoft Office.

  • Artificial Intelligence Proficiency, Understanding AI Driven Customer Service Tools (eg. Chatbot, automated call handling), Ability to interpret AI-generated insights for operational movements

  • Strong computer and keyboarding skills, including a minimum typing speed of 30 words per minute.

Expreience Requirements

• Minimum 2 years of customer service experience, preferably in a technical or support-driven environment.

Attributes:

• Motivated & Results-Driven: Takes initiative and works efficiently.

• Team Player: Works collaboratively to achieve team and company goals.

• Adaptable: Thrives in a fast-paced, high-volume work environment.

Working Conditions

• Work Environment: Office setting, with occasional site visits as needed.

• Schedule: Full-time position with shift work, including evenings, overnights, weekends, and holidays.

Why Join Us?

This position offers a dynamic work environment where problem-solving and customer service skills are valued. You’ll have the opportunity to work with a supportive team, gain valuable industry experience, and play a key role in ensuring smooth parking operations for customers and businesses alike.

Application Process:

Interested candidates should submit their resume and cover letter detailing their relevant experience and qualifications by email to evassou@precisebi.com.

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

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]]>Onsite Parking StaffWed, 30 Apr 2025 13:16:54 +0000/job-postings/20250430/adm-prepose-service-client-3s424606df7dd6b47261d19840040:607f4980780d48537cf59feb:681222c6131b224e86f128b5Description de l'entreprise:

Precise ParkLink, entreprise nationale de service de technologies est un leader Canadien du stationnement et de la mobilité qui compte plus de 700 employés(e)s à travers le pays. Son siège social est situé à Toronto et compte 13 bureaux régionaux à travers le Canada.

Travailler chez Precise ParkLink, c’est faire partie d’une équipe d’envergure et reconnue pour la gestion de milliers de stationnements à travers le Canada. Avec une équipe déployée à l’aéroport de Montréal-Trudeau, on cherche des personnes qui pourront diriger et accueillir les clients qui arrivent ou quittent en voitures ou dans tout autre mode de transport (taxi, limousine, autobus) tout en assurant une bonne circulation sur les lieux.

Description du poste:

Le préposé service client a comme principale tâche d’assister et diriger les clients vers une voiture de taxi, une limousine, un autobus nolisé ou une place de stationnement pour les clients en voiture tout en offrant un excellent service à la clientèle.

Lieu de travail : ADM (Aéroport de Montréal Pierre Elliot Trudeau)

Emploi : Temps plein ou Temps partiel

Horaire de travail : Quarts de jour soir et nuit

Rémunération : $17.43 + primes soir/nuit

Responsabilités liées à l’emploi :

Le préposé est appelé à effectuer l’une des trois fonctions suivantes dépendant de l’achalandage et ou de l’occupation des différents parcs. Le préposé est transféré d’un service à l’autre selon les besoins et les indications du superviseur immédiat.

Fonction du service de répartition :

• Accueillir la clientèle et assurer que chaque client ait accès au véhicule (taxi, limousine) demandé.

• Faire respecter les zones prévues à la prise en charge des clients et à la zone d’attente dans l’aérogare.

• Veiller à ce que le chargement et déchargement des bagages soit fait.

Fonction du service de circulation :

• Accueillir la clientèle qui possède une voiture et les diriger vers le stationnement adéquat selon la disponibilité du site et assurer une fluidité de la circulation.

• Répondre aux questions des clients et les diriger vers les points de renseignements au besoin.

• Rediriger la circulation vers les parcs alternatifs (déviation)

Fonction du service d’inventaire des plaques :

• Saisir les plaques d’immatriculations des véhicules stationnés dans tous les parcs à l’aide du véhicule fournis.

• Saisir les informations dans le terminal pour la prise d’inventaire.

• Participer à la surveillance des parcs de stationnements, faire un rapport d’inspection et rapporter toute anomalie repérée.

• Réaliser toute autre tâche connexe selon ta fonction pour assurer le bon déroulement des opérations.

Qualités et compétences requises :

• Solides aptitudes pour la communication verbale et écrite en français et en anglais

• Aptitudes exceptionnelles pour le service à la clientèle

• Souci du détail, efficacité et précision

• Souplesse et capacité d’adaptation

• Bonne attitude et bonne éthique de travail

• Capacité à travailler à l’extérieur

• Autonomie et capacité à travailler en équipe

Personne à contacter pour l’embauche :

Veuillez soumettre votre CV par courriel : puwimana@precisebi.com

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

Precise ParkLink, entreprise nationale de service de technologies est un leader Canadien du stationnement et de la mobilité qui compte plus de 700 employés(e)s à travers le pays. Son siège social est situé à Toronto et compte 13 bureaux régionaux à travers le Canada. Travailler chez Precise ParkLink, c’est faire partie d’une équipe d’envergure et reconnue pour la gestion de milliers de stationnements à travers le Canada. Avec une équipe déployée à l’aéroport de Montréal-Trudeau, on cherche des personnes qui pourront diriger et accueillir les clients qui arrivent ou quittent en voitures ou dans tout autre mode de transport (taxi, limousine, autobus) tout en assurant une bonne circulation sur les lieux.

Description du poste:

L’ambassadeur service client a comme principale tâche d’assister les clients des stationnements ou les chauffeurs des services commerciaux. Il peut être appeler à travailler au poste d’assistance des stationnements, dans les stationnements ou au poste de contrôle des bassins des services commerciaux.

Lieu de travail : ADM (Aéroport de Montréal Pierre Elliot Trudeau)

Emploi : Temps partiel

Horaire de travail : Quarts de jour soir et nuit

Rémunération : $17.43 + primes soir/nuit

Responsabilités liées à l’emploi :

• Assumer la responsabilité du service à la clientèle dans le stationnement, aux bornes de sortie et dans les zones où la circulation est dense.

• Répondre aux besoins de la clientèle dans les stationnements et l’aider avec le matériel automatisé.

• Répondre aux questions pendant les heures de pointe et/ou diriger la clientèle vers le service à la clientèle lorsqu’elle a besoin de renseignements supplémentaires.

• Aider la clientèle à se rendre aux bornes de sortie du stationnement.

• Informer la clientèle de la disponibilité du stationnement.

• Encourager l’utilisation des cartes de crédit.

• Aider la clientèle à effectuer des paiements dans les bornes de paiement automatisées.

• S’assurer que la circulation à la sortie du stationnement est fluide.

• Saluer la clientèle à sa sortie et lui apporter de l’aide au besoin.

• Veiller à valider toute sortie effectuée avec un billet défectueux avant que le (la) client(e) quitte les lieux.

• Contrôler et faire respecter les règles de circulation afin de veiller à ce que les véhicules passent la barrière en toute sécurité.

• Assumer la responsabilité du contrôle de la circulation dans les stationnements congestionnés.

• Surveiller la disponibilité des places de stationnement afin de coordonner la fermeture et l’ouverture de certains parcs.

• Éviter la surcharge des stationnements.

• Rediriger la circulation vers d’autres zones de stationnement.

• Connaître tous les postes d’exploitation du stationnement.

• À l’occasion, remplacer un ou une collègue occupant un autre poste, pendant sa pause.

• Effectuer toute autre tâche requise ou demandée par un(e) supérieur(e).

Qualités et compétences requises :

• Solides aptitudes pour la communication verbale et écrite en français et en anglais

• Aptitudes exceptionnelles pour le service à la clientèle

• Souci du détail, efficacité et précision

• Souplesse et capacité d’adaptation

• Capacité à travailler à l’extérieur

• Bonne attitude et bonne éthique de travail

• Autonomie et capacité à travailler en équipe

Personne à contacter pour l’embauche :

Veuillez soumettre votre CV par courriel : puwimana@precisebi.com

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

Precise ParkLink, entreprise nationale de service de technologies, leader Canadien du stationnement et de la mobilité, compte plus de 1000+ employés(e)s à travers le pays. Son siège social est situé à Toronto et compte 18 bureaux régionaux à travers le Canada. Precise ParkLink gère des milliers de stationnements pour le compte de centaines de propriétaires. L’entreprise fournit une technologie et des services de pointe à des milliers de clients des secteurs municipal, commercial, institutionnel et privé, ainsi que du domaine de la santé.

Description du poste :

Avec une équipe déployée à l’aéroport de Montréal-Trudeau, on cherche un superviseur qui sera responsable d’assurer l’exploitation efficace des zones de stationnement, de valet et des services commerciaux.

Lieu de travail : ADM (Aéroport de Montréal Pierre Elliot Trudeau)

Emploi : Temps plein/partiel

Horaire de travail : jour/soir/nuit

¸éé³¾³Ü²Ôé°ù²¹³Ù¾±´Ç²Ô&²Ô²ú²õ±è;: $25.00

Responsabilités liées à l’emploi :

Exploitation :

• Responsable de superviser le fonctionnement général du stationnement et des services commerciaux

• Assurer le bon fonctionnement des activités quotidiennes et superviser le rendement, l’apparence et la disposition des employé(e)s du stationnement et des services commerciaux

• Effectuer des patrouilles et inspecter les zones de stationnement et des services commerciaux 1. 2. 3. pour vérifier que :

  1. Les services d’entretien et de déneigement ont bien été effectués;

  2. Faire la vérification pour connaître les réparations à effectuer pour éviter des dommages potentiels ou des situations dangereuses;

  3. Faire la vérification du matériel et l’éclairage;

  4. S’assurer que les voitures peuvent circuler sans problème; si ce n’est pas le cas, corriger la situation rapidement;

  5. Responsable de l’inventaire de fournitures nécessaires au bon fonctionnement du stationnement (billets, bordereaux de caisse, reçus, etc.).

• Fournir une assistance aux employé(e)s pendant les périodes très occupées

• Veiller à recueillir les rapports.

Gestion du personnel :

• S’assurer que les employé(e)s sont présent(e)s à leur poste de travail et que les effectifs sont suffisants en fonction des tâches à accomplir.

• Coordonner le remplacement des employé(e)s absent(e)s par d’autres employé(e)s de Precise ParkLink.

• Former les nouveaux employés et s’assurer qu’ils comprennent tous les aspects de l’exploitation du stationnement et des services commerciaux conformément aux procédures.

• S’assurer que les employés respectent le port de l’uniforme (avoir un uniforme propre et maintenir une apparence bien soignée).

Administration :

• Préparer des rapports et les soumettre au service de la trésorerie.

• Soumettre un rapport écrit concernant tout incident survenu dans les zones de stationnement et des services commerciaux

• Soumettre tout cas inhabituel à l’administration de Parklink

Relations avec la clientèle :

• Recueillir les plaintes reçues de la clientèle ou des employé(e)s et trouver des solutions.

• Être capable d’assister la clientèle en français et/ou en anglais.

Qualités et compétences requises :

• Solides aptitudes pour la communication verbale et écrite en français et en anglais

• Aptitude à gérer et à superviser le travail, ainsi qu’à déléguer des tâches lorsque cela est nécessaire

• Bonne attitude et bonne éthique de travail

• Souci du détail, efficacité et précision

• Aptitudes démontrées pour la gestion de personnel

• Aptitude à résoudre les problèmes activement

• Aptitudes exceptionnelles pour le service à la clientèle

• Capacité à entreprendre des tâches et à motiver le personnel

• Capacité à travailler à l’extérieur selon les différentes conditions climatiques

• Permis de conduire valide classe 5 (québécois)

• Dossier de conduite de la SAAQ

Personne à contacter pour l’embauche :

Veuillez soumettre votre CV par courriel : puwimana@precisebi.com

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

Precise ParkLink, entreprise nationale de service de technologies est un leader Canadien du stationnement et de la mobilité qui compte plus de 700 employés(e)s à travers le pays. Son siège social est situé à Toronto et compte 13 bureaux régionaux à travers le Canada.

Travailler chez Precise ParkLink, c’est faire partie d’une équipe d’envergure et reconnue pour la gestion de milliers de stationnements à travers le Canada. Avec une équipe déployée à l’aéroport de Montréal-Trudeau, on cherche des personnes qui pourront diriger et accueillir les clients qui arrivent ou quittent en voiture tout en assurant une bonne circulation sur les lieux.

Description du poste :

Le valet a comme principale tâche d’assister les clients à trouver une place de stationnement lors d’opération de stationnement en double et/ou assurer le déplacement des véhicules des clients qui choisissent le parc de stationnement « VALET PARC » tout en offrant un excellent service à la clientèle.

Le valet est le premier point de contact de la clientèle à son arrivée. Il ou elle doit aider le client ou la cliente à garer sa voiture et, à l’occasion, le ou la diriger vers un emplacement de stationnement approprié.

Lieu de travail : ADM (Aéroport de Montréal Pierre Elliot Trudeau) - 975 Roméo Vachon Nord

Type d'emploi : Temps plein ou temps partiel

Horaire de travail : Quarts de jour, soir et nuit

¸éé³¾³Ü²Ôé°ù²¹³Ù¾±´Ç²Ô&²Ô²ú²õ±è;: Taux horaire de $18.43 + primes soir/nuit

Responsabilités liées à l’emploi :

• Ouvrir les portières des voitures et accueillir la clientèle avec courtoisie à son

  arrivée sur le site

• S’assurer que la clientèle patiente le moins possible tout en offrants un service de qualité

• Aider les client(e)s si nécessaire (par exemple, les informer sur l’emplacement des accès et des comptoirs des différentes compagnies aériennes, tenir un parapluie, aider avec les bagages ou les colis, etc.)

• Recueillir ou émettre les billets pour la prise en charge de son véhicule et prendre toutes les informations nécessaires à la gestion du service

• Collecter les frais de stationnement et effectuer les transactions manuelles

• Effectuer la gestion des clés et entrer les données dans le système de gestion en place

• Compléter les rapports de gestion des transactions ou tout autres rapports

• Inspecter les véhicules avant d’en prendre la charge

• Conduire en toute sécurité en respectant le code de sécurité routière, la voiture des client(e)s jusqu’à l’emplacement de stationnement désigné selon les spécifications du parc (Valet Parc, Hôtel Parc, Stationnement étagés etc.)

• Veiller à ce que le véhicule soit verrouillé et à ce que tous les objets de valeur visibles soient placés dans le coffre

• S’assurer que les clés sont bien identifiées et entreposées à l’emplacement exact du véhicule

• Préparer à l’avance les voitures en prévision du retour des clients

• Stationner adéquatement les véhicules dans les espaces prévues à cette fin et éviter les accidents et les dommages

• S’assurer que les bassins et zones réservées aux voituriers soient accessibles au personnel et véhicules autorisé seulement

• Déneiger et chauffer les voitures au besoin

• Aviser le superviseur de l’état de la chaussée lorsqu’elle devient risquée

• Effectuer l’inventaire des véhicules, des clés et des billets régulièrement

• Maintenir la propreté des lieux en tout temps

Qualités et compétences requises :

• Détenir un permis de conduire classe 5 valide avec un minimum de 3 ans d’expérience et

  un dossier de conduite vierge

• Aptitude à conduire une voiture avec boîte de vitesses manuelle

• À l’aise avec les systèmes de gestion informatiques

• Solides aptitudes pour la communication verbale et écrite

• Aptitudes exceptionnelles pour le service à la clientèle

• Souci du détail, efficacité et précision

• Bonne attitude et bonne éthique de travail

• Capacité à travailler à l’extérieur

• Bonne condition physique recommandée

• Autonomie et capacité à travailler en équipe
  

Personne à contacter pour l’embauche :

Veuillez soumettre votre CV : puwimana@precisebi.com

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

Precise ParkLink is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

We are seeking a dedicated and enthusiastic Customer Care Associate to join our team. This role is essential in providing exceptional service to our customers, ensuring their needs are met with professionalism and efficiency. The ideal candidate will possess strong communication skills and a passion for helping others, making them a vital part of our customer support team.

Location: Jackson Square – First Real Properties - Hamilton, ON

Employment: Full-time

Work Hours: Tuesday-Friday 10:00 AM – 6:30 PM and, Weekends/Events required.

Work Location: In person

Compensation: $17.20 per hour

Job Responsibilities / Duties:

• Maintain clean work environment in garages and parking lots

• Assist visitors at entries, exits, and pay stations

• Judgement calls when needed

• Adequate notice when booking days off

• Uniform worn at all times – safety vest, no hats, white shirt, black pants

• Report parking equipment issues and safety concerns to manager

• Provide friendly and courteous customer service

• Other duties as may be assigned

Qualifications:

• Excellent customer service and communication skills, written and oral

• Problem solving skills and decision-making skills as needed

• Organized work habits

• Work with minimal supervision

• Basic knowledge of POS

• Work in fast paced environment

• Flexibility for all shifts

Hiring Contact: 

Please submit your resume with a minimum of two references to Chandni Sekhri, HR coordinator at tsrs@precisebi.com

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

Precise ParkLink is a leading provider of parking solutions with a broad customer base across Canada. We are dedicated to delivering innovative solutions and exceptional service. As part of our ongoing growth, we are looking for a skilled and motivated Terminal Programmer to join our team and contribute to the development and support of our parking terminal products.

Job Summary:

The Customer Service Representative reports to the Team lead/Supervisor. The Customer Service Representative provides guidance for customers entering the parking facility and provide customer assistance as needed.

Location: 835 King St W, Kitchener, ON

Employment: Part-time

Compensation: $17.20

 Job Responsibilities / Duties:

• Reports to the Team lead and Supervisor to support parking operations

• Identify customer questions, concerns, and overall needs

• Provide accurate answers and solutions to customer queries

• Address customer complaints in a compassionate and patient manner

• Answer incoming calls and emails in an efficient manner

• Redirect customers to appropriate teams and/or departments as needed

• Follow company communication procedures, policies, and guidelines at all times

• Responds immediately to all reports concerning damage to equipment, and places E-service as needed

• Observe security monitors to ensure no criminal activity occurs and report any activity to management

• Balance cash records at end of shift and manage parking records during shift

• Troubleshooting parking equipment issues at the site level

• I-PASS Enrolling /canceling payroll staffs and sending the list to payroll 

• Complete additional duties assigned by manager.

Mandatory Qualifications:

• High School Graduate or higher education

• Basic Computer skills – Windows, MS Office

• Customer service experience, inclusive attitude and openness to diversity, is an asset.

• Excellent customer service skills

• Extremely professional with excellent interpersonal, relationship, and communication skills (written and oral)

• Positive attitude and empathy for clients

• Solid problem solving and decision-making skills

• Strong team player with the ability to develop and maintain relationships with internal and external customers

• Bilingual is an asset

Attributes:

• Assertive and self-motivated disposition

• Strong organizational skills

• Excellent communication skills: ability to explain complex solutions and processes clearly to others

• Collaborative and demonstrates strong interpersonal skills

• Self-managed while accurately following instructions

• Ability to multitask effectively and stay positive and professional under high-pressure fast-paced environments

• Adaptable and flexible

• Neat appearance with a professional and positive attitude

Hiring Contact:

Please submit your resume to tsrs@precisebi.com

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

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]]>Onsite Parking StaffTue, 15 Apr 2025 15:01:22 +0000/job-postings/20250415-parking-team-lead-mississauga606df7dd6b47261d19840040:607f4980780d48537cf59feb:67fe74c22f1ea77d22549a0bCompany Description:

Precise ParkLink is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

The team lead, reports to the parking supervisor and is responsible for a specific parking locations to ensure company operations, policies and procedures are met. Ensure 100% client, customer satisfaction and leads on-site staff.

Location: Trillium Hospital - Mississauga, ON

Employment: Full-time

Compensation: $19.50 per hour

Job Responsibilities / Duties:

• Lead a team of 6 – 15 customer service associates

• Support the Supervisor & THP parking coordinator

• Enforced all company policies

• Mange shift schedule

• Resolve customer complaints

• Troubleshooting parking equipment issues on a site level

• Mange and resolve payroll / Non payroll IPASS queries

• Run transection reports for HR

• Monitoring and maintaining inventory

• One out tickets/value tickets place order as they come  and deliver to departments

• I-PASS Enrolling /canceling payroll staffs and sending the list to payroll 

• MIFARE emails – remove IPASS payroll staffs that are  no longer with THP  

• Perform regular inspection for – Entry/Exit Pay machines and parking office

• Vehicle Incident  reports

• HPASS /end shift investigations – if a shift  is not balancing

• Monitor the appearance and over cleanliness of the parking areas

• Monitoring parking capacity – P2 digital sign

• Performs other parking related duties as assigned – Keyscan / Varioflex reports

Hiring Contact:

Please submit resume to tsrs@precisebi.com, and should you be considered a qualified candidate, you will be contacted for an interview.

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

Precise ParkLink est un fournisseur de solutions de stationnement de premier plan avec une vaste clientèle à travers le Canada. Nous nous engageons à offrir des solutions innovantes et un service exceptionnel. Dans le cadre de notre croissance continue, nous recherchons un représentant du support client qualifié et motivé pour rejoindre notre équipe et contribuer au développement et au soutien de nos produits de terminaux de stationnement.

Résumé du poste:

Le représentant du soutien à la clientèle relève directement du responsable du support ou du directeur général. Le support client est responsable de la résolution des problèmes des clients, de la fourniture de formations et de la surveillance des applications destinées aux clients. Il aide les clients avec leurs demandes via des cas de support NetSuite concernant leur équipement de stationnement.

Lieu: Varennes, Québec

Type de poste: Temps plein (40 heures par semaine)

Responsabilités principales:

• Communication avec les clients via des cas de support

• Répondre aux demandes des clients de manière rapide et efficace

• Créer des guides d’utilisation pour les clients à fournir sur demande

• Être à l'aise de parler directement aux clients (par téléphone ou Teams) pour clarifier les demandes en cours

• Former les clients sur la navigation du logiciel FWO

• Configuration de FWO : création de nouvelles entreprises dans la base de données, tous les éléments liés aux détails des projets, commandes, etc.

• Désactivation/activation des terminaux dans FWO

• Transmettre les questions de support pour les clients ayant des applications mobiles et des systèmes d'application mobile intégrés avec FWO

• Communiquer avec divers départements pour finaliser les détails du projet avant l'installation de l'équipement

Obligatoires:

• Expérience en soutien à la clientèle et dans les tâches administratives

• Parfaitement bilingue (français et anglais), tant à l'oral qu'à l'écrit. L'anglais est requis pour communiquer avec les clients, les fournisseurs et le siège social.

• Compétences en dactylographie

• Capacité à gérer des informations sensibles

• Connaissance approfondie de la suite Microsoft Office, y compris Word, Excel et PowerPoint

Tâches et exigences supplémentaires:

• Assister dans la saisie de données, les devis et les commandes pour les demandes des clients

• RMA des pièces d'équipement

• Aider à la création de SPO pour envoyer un technicien en appel de service

• Clôturer les commandes ouvertes pour facturation

Attributs:

• Compétences organisationnelles

• Compétences en communication, avec une attitude agréable et la capacité de travailler avec différents types de personnalités dans un environnement de bureau

• Attention aux détails pour soumettre un travail ou envoyer des communications sans erreur

• Adaptabilité et flexibilité pour ajuster les priorités en fonction de la tâche la plus importante à tout moment

Pourquoi nous rejoindre?

• Opportunité de travailler dans une entreprise en pleine croissance servant des clients à l'échelle nationale

• Environnement de travail collaboratif avec des possibilités de croissance et de développement

Hiring Contact:

Interested candidates should submit their resume and cover letter detailing their relevant experience and qualifications. Email – icostamis@precisebi.com

Company Description:

Precise ParkLink is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

The Customer Support representative reports directly to the Support Manager or General Manager. Customer Support is responsible for resolving customers' problems, providing training and monitoring the customer facing applications. Helping clients with their inquiries via NetSuite support cases pertaining to their parking equipment.

Location: Varennes, Québec

Employment: Full-Time

Hours: (40 hour per week)

Compensation: Salary

Mandatory Qualifications:

• Experience in customer support and administrative tasks.

• Perfectly bilingual (French and English) both spoken and written. English is required to communicate with customers, suppliers, and head office.

• Typing skills

• Ability to handle sensitive information;

• In-depth knowledge of Microsoft Office Suite including Word, Excel and PowerPoint.

Mandatory Attributes:

• Organizational skills

• Communication skills, like having a pleasant demeanor and the ability to work with various types of personalities within an office setting

• Attention to detail to submit work or send communications without error

• Adaptability and flexibility to adjust priorities for whatever task is most important at any given time

Job Responsibilities / Duties:

• Communication with clients via support cases

• Replying to clients in a timely manner with their inquiries

• Creating user guides for clients to be provided upon request

• Must be comfortable speaking directly to clients (via phone or Teams) to clarify open case inquiries

• To be able to train clients on FWO back-office navigation

• Configuration of FWO; creating new companies in database, all elements pertaining to project details, orders, etc.

• Deactivation/activation of terminals in FWO

• Relay support questions for clients that have mobile app & enforcement integrated with FWO

• Communicating with various departments to complete project details prior to equipment installation

• To assist with data entry; quote and orders for client requests

• RMA of equipment parts

• Assisting in the creation of SPO to dispatch technician to service calls

• Closing off open orders for billing

Why Join Us?

• Opportunity to work in a fast-growing company serving customers nationwide

• Collaborative team environment with room for growth and development

Hiring Contact:

Interested candidates should submit their resume and cover letter detailing their relevant experience and qualifications. Email – icostamis@precisebi.com

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary: Overall responsibility for a high level of customer service, maintaining tidy, safe and walkable sidewalks and walking paths throughout all seasons, directing commercial vehicle traffic within the airport, and ability to troubleshoot parking equipment.

Location: Saskatoon, SK

Employment: Full time

Compensation: $16.15 hourly

Mandatory Attributes:

• Excellent oral communication skills.

• Ability to provide value-added options to customers in a professional manner.

• Answer customers’ questions and provide information on policies and procedures.

• Ability to effectively address customer concerns and resolve complaints.

• Knowledge of relevant policies, procedures, and strategies to promote effective security operations for the protection of personal data.

• Knowledge and understanding of use of all equipment.

• Willingness to work shift work.

• Physical ability to assist guests requiring accessibility assistance.

• Computer skills an asset. (Microsoft Office and its applications.)

• French language skills an asset.

Job Responsibilities / Duties:

• Report for shift on time, wearing an approved uniform and projecting a clean, neat, and tidy image.

• Carry out duties in conformance with applicable policies and standards.

• Direct commercial vehicle traffic on the airport curbside, including but not limited to taxis, shuttles and busses.

• Curbside support during peak times with keeping the public curb moving and coordinating taxis.

• Curbside cleanliness, litter clean up throughout parking lots and walking areas.

• Snow shovelling, snow removal using blowers or walk-behind equipment, sanding walking paths for ice throughout all sidewalks and walking paths.

• Keep careful records of any unusual tickets or operational problems that occur during shift in accordance with applicable procedure.

• Answer telephone and radio inquiries.

• Answer intercom system for customer assistance as required.

• Document customer concerns and report them to COG Supervisor.

• Monitor Skidata entrance gates and report problems.

• Answer all customer inquiries via all contact mediums (Phone, Email, Intercom.)

• When required assist customers with usage of online booking resources.

• Maintain knowledge of all YXE parking products and rates.

• Verifying customer’s flight information (return date and time.)

• Entering information into computer system quickly and accurately.

• Dealing with customer concerns & completing incident reports when required and informing appropriate COG Supervisor and management members.

• Other duties as assigned.

Hiring Contact:

Please submit your resume to Lyndon Weiss at saskatoon@precisebi.com

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

Precise ParkLink, entreprise nationale de service de technologies, leader Canadien du stationnement et de la mobilité, compte plus de 1000+ employés(e)s à travers le pays. Son siège social est situé à Toronto et compte 18 bureaux régionaux à travers le Canada. Precise ParkLink gère des milliers de stationnements pour le compte de centaines de propriétaires. L’entreprise fournit une technologie et des services de pointe à des milliers de clients des secteurs municipal, commercial, institutionnel et privé, ainsi que du domaine de la santé.

Description du poste :

Avec une équipe déployée à l’aéroport de Montréal-Trudeau, on cherche un superviseur administratif et terrain qui sera responsable d’assurer l’exploitation efficace des zones de stationnement et des services commerciaux.

Lieu de travail : ADM (Aéroport de Montréal Pierre Elliot Trudeau)

Emploi : Temps plein

Horaire de travail : jour et soir

¸éé³¾³Ü²Ôé°ù²¹³Ù¾±´Ç²Ô&²Ô²ú²õ±è;: $25/heure

Responsabilités liées à l’emploi :

Exploitation :

• Responsable de superviser le fonctionnement général du stationnement et des services commerciaux

• Assurer le bon fonctionnement des activités quotidiennes et superviser le rendement et les employé(e)s

• Effectuer des patrouilles et inspecter les zones de stationnement et des services commerciaux

Gestion du personnel :

• S’assurer que les employé(e)s sont présent(e)s à leur poste de travail et que les effectifs sont suffisants en fonction des tâches à accomplir.

• Coordonner le remplacement des employé(e)s absent(e)s par d’autres employé(e)s de Precise ParkLink.

• Former les nouveaux employés

• Suivi des avis disciplinaires

Administration :

• Préparer er soumettre divers rapports

• Produire, compiler et mettre à jour divers rapports statistiques

• Servir les employés comptoir des permis pour obtenir un permis de stationnement

• Rédiger et transmettre des mémos ou notes internes

Qualités et compétences requises :

• Bilinguisme

• Excellente maîtrise de la Suite Office

• Flexibilité au niveau des horaires de travail

• Bonne attitude et bonne éthique de travail

• Souci du détail, efficacité et précision

• Autonomie et capacité à travailler en équipe

• Aptitudes démontrées pour la gestion de personnel

• Aptitude à résoudre les problèmes activement

• Aptitudes exceptionnelles pour le service à la clientèle

• Capacité à entreprendre des tâches et à motiver le personnel

• Permis de conduire valide classe 5 (canadien)

• Dossier de conduite valide de la SAAQ
  

Personne à contacter pour l’embauche :

Veuillez soumettre votre CV par courriel Siham Benhadji: sbenhadji@precisebi.com

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

As Canada’s parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 1000 employees across Canada, a head office in Toronto, and 18 supporting offices across the country.  

Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

The Customer Care Associate reports to the Team lead/Supervisor. The Customer Care Associate provides guidance for customers entering the parking facility and provide customer assistance as needed.

Location: Newmarket

Employment: Full Time, M - F, Temporary(2 – 4 months)

Hours: 9 AM – 6 PM

Compensation: $17 per hour

Essential Duties and Responsibilities:

• Reports to the Team lead and Supervisor to support parking operations

• Identify customer questions, concerns, and overall needs

• Provide accurate answers and solutions to customer queries

• Address customer complaints in a compassionate and patient manner

• Answer incoming calls and emails in an efficient manner

• Redirect customers to appropriate teams and/or departments as needed

• Follow company communication procedures, policies, and guidelines at all times

• Responds immediately to all reports concerning damage to equipment, and places E-service as needed

• Observe security monitors to ensure no criminal activity occurs and report any activity to management

• Balance cash records at end of shift and manage parking records during shift

• Troubleshooting parking equipment issues at the site level

• I-PASS Enrolling /canceling payroll staffs and sending the list to payroll

• Complete additional duties assigned by manager

Mandatory Attributes:

• Assertive and self-motivated disposition

• Strong organizational skills

• Excellent communication skills: ability to explain complex solutions and processes clearly to others

• Collaborative and demonstrates strong interpersonal skills

• Self-managed while accurately following instructions

• Ability to multitask effectively and stay positive and professional under high-pressure fast paced environments

• Adaptable and flexible

• Neat appearance with a professional and positive attitude

Skills & Qualifications:

• High School Graduate or higher education

• Basic Computer skills – Windows, MS Office

• Customer service experience, inclusive attitude and openness to diversity, is an asset

• Excellent customer service skills

• Extremely professional with excellent interpersonal, relationship, and communication skills (written and oral)

• Positive attitude and empathy for clients

• Solid problem solving and decision-making skills

• Strong team player with the ability to develop and maintain relationships with internal and external customers

• Valid driver's license and vehicle preferred.

Hiring Contact: 

Please submit your resume with a minimum of two references to Khalid Iqbal at kiqbal@precisebi.com

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.